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Terms and Conditions
Effective Date: 7/2/2024
1. Introduction
Welcome to Stay True Creative Designs (“we,” “our,” or “us”). These Terms and Conditions (“Terms”) govern your use of our website [Your Website URL] and the services provided by Stay True Creative Designs. By accessing or using our website and services, you agree to comply with and be bound by these Terms. If you do not agree with these Terms, please do not use our website or services.
2. Use of Our Website
Eligibility: You must be at least 18 years old to use our website and services. By using our website, you represent and warrant that you meet this age requirement.
Account Creation: To access certain features of our website, you may be required to create an account. You agree to provide accurate, current, and complete information during the registration process and to update such information as necessary to keep it accurate, current, and complete.
Account Security: You are responsible for maintaining the confidentiality of your account login information and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.
3. Orders and Payments
Product Availability: All products offered on our website are subject to availability. We reserve the right to discontinue any product at any time without notice.
Pricing: All prices are listed in U.S. dollars and are subject to change without notice. Prices do not include taxes, shipping, and handling charges, which will be added to your total order price.
Payment: By providing a payment method, you represent and warrant that you are authorized to use the payment method and that you authorize us to charge the total amount of your order to the payment method. If the payment method cannot be verified, is invalid, or is otherwise not acceptable, your order may be suspended or canceled.
Order Confirmation: After you place an order, you will receive an order confirmation email. This email confirms that we have received your order but does not guarantee acceptance of your order. We reserve the right to refuse or cancel any order for any reason.
4. Shipping and Delivery
Shipping: We will make every effort to process and ship your order promptly. Shipping times may vary depending on the destination and shipping method selected. We are not responsible for any delays caused by shipping carriers.
Delivery: Delivery dates provided are estimates and are not guaranteed. We are not liable for any delays in delivery or any damages that occur during shipping.
5. Returns and Refunds
Return Policy: If you are not satisfied with your purchase, you may return the item(s) within [Insert Number] days of receipt for a refund or exchange. Items must be in their original condition, unused, and with all tags and packaging intact.
Refunds: Refunds will be issued to the original payment method used for the purchase. Shipping and handling charges are non-refundable. You are responsible for return shipping costs.
6. Intellectual Property
All content on our website, including text, graphics, logos, images, and software, is the property of Stay True Creative Designs or its content suppliers and is protected by intellectual property laws. You may not use, reproduce, distribute, or display any content from our website without our prior written consent.
7. Limitation of Liability
To the fullest extent permitted by law, Stay True Creative Designs shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including, without limitation, loss of profits, data, use, or other intangible losses, arising out of or related to your use or inability to use our website or services.
8. Indemnification
You agree to indemnify, defend, and hold harmless Stay True Creative Designs, its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorneys’ fees, arising out of or in any way connected with your use of our website or services, your violation of these Terms, or your violation of any rights of another.
9. Governing Law
These Terms and your use of our website and services shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law principles.
10. Changes to These Terms
We may update these Terms from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review these Terms periodically for any changes. Your continued use of our website and services after the posting of changes constitutes your acceptance of such changes.
11. Contact Us
If you have any questions or concerns about these Terms, please contact us at:
Stay True Creative Designs
720 4th Ave
San Diego, California 92101
Email: [Your Email Address]
Phone: 619-889-9625
Refund Policy
Effective Date: [Insert Date]
At Stay True Creative Designs, we strive to provide high-quality products and exceptional customer service. If you are not completely satisfied with your purchase, we are here to help.
1. Return Time Frame
You have [Insert Number] days from the date of receipt to return your item(s) for a refund or exchange. Items returned after this period will not be eligible for a refund or exchange.
2. Condition of Products
To be eligible for a return, your item(s) must be:
• Unused and in the same condition that you received them.
• In the original packaging with all tags attached.
3. Non-Refundable Items
The following items are non-refundable:
• Custom or personalized products.
• Sale items.
4. Proof of Purchase
A receipt or proof of purchase is required for all returns and refunds. Please include a copy of your receipt with your return.
5. Return Shipping Costs
You will be responsible for paying for your own shipping costs for returning your item(s). Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
6. Refund Process
To request a refund, please follow these steps:
1. Contact Us: Email us at [Your Email Address] with your order number and reason for return.
2. Return Authorization: We will provide you with a return authorization number and return instructions.
3. Ship the Item(s): Send the item(s) back to us at the following address:
Stay True Creative Designs
720 4th Ave
San Diego, California 92101
4. Processing Time: Once we receive your return, we will inspect the item(s) and notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within [Insert Number] days.
7. Exceptions
We do not accept returns for:
• Custom or personalized products.
• Items purchased on sale.
• Products damaged through misuse, abuse, or improper care.
8. Contact Us
If you have any questions about our refund policy, please contact us at:
Stay True Creative Designs
720 4th Ave
San Diego, California 92101
Email: [Your Email Address]
Phone: 619-889-9625
Stay True
720 4th Avenue, San Diego, California 92101, United States
Copyright © 2024 Stay True - All Rights Reserved.
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